# Agents in Orbit: Workflows, Not Autopilot

Eduardo Simon, Javier Casal · AI Engineer NYC 2026 · October 13

[Watch recording](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18363s)

**Incomplete livestream excerpt.** [Full talk](https://www.youtube.com/watch?v=rAUyRDOFyHU).

[05:06:03](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18363s) Hello everyone and welcome. My name is Edu and alongside Javi, we represent the AI Platform

[05:06:09](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18369s) Experience team at Flywire. Our core mission is to build practical agentic infrastructure

[05:06:14](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18374s) that empowers our software engineers while following our established engineering standards

[05:06:19](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18379s) and practices. Today, we'll share how structured workflow automation delivers real enterprise value,

[05:06:26](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18386s) ensuring control, safety, and reliability across our development process.

[05:06:31](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18391s) Before we dive into the deep technical details of our AI platform, let us give you some essential

[05:06:37](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18397s) context about Flywire. Flywire is built to process the world's most complex payments

[05:06:43](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18403s) across global industries like education, healthcare, travel, and business services.

[05:06:49](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18409s) Today, we serve over 5,000 clients across more than 240 countries around the world.

[05:06:55](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18415s) Because we process high-value international transactions,

[05:06:59](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18419s) regulatory compliance, privacy, and security are not optional add-ons.

[05:07:04](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18424s) They are core requirements of our business.

[05:07:06](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18426s) We operate under strict compliance frameworks like PCI, DSS, and SOC2.

[05:07:13](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18433s) This means that customer data, personal identification, and payment details must remain completely safe.

[05:07:20](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18440s) We cannot simply take sensitive context and pass it to third-party services without strict governance and architectural boundaries.

[05:07:27](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18447s) To give you an idea of our engineering organization, we have around 400 software engineers distributed globally.

[05:07:35](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18455s) Across our teams, we maintain diverse technology stacks, including Java, Ruby, Go, Python, .NET, and PHP.

[05:07:46](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18466s) Almost everything we build and run is deployed on Victoria, our internal platform as a service that operates on top of GitLab and AWS infrastructure.

[05:07:55](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18475s) This brings us to Orbit, our own toil killer.

[05:07:58](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18478s) Orbit is an internal platform that eliminates daily engineering.

[05:08:02](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18482s) It's called only where we talk every day.

[05:08:04](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18484s) It also gives the code that the other AI services and tools we use across Flywire can start

[05:08:10](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18490s) workflows directly. For example, an engineer will be able to ask Claude in Slack use cases.

[05:08:16](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18496s) Send prices can start workflows directly.

[05:08:19](https://www.youtube.com/watch?v=akEqiXFo3GM&t=18499s) Victoria, it starts...