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Hello everyone and welcome. My name is Edu and alongside Javi, we represent the AI Platform

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Experience team at Flywire. Our core mission is to build practical agentic infrastructure

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that empowers our software engineers while following our established engineering standards

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and practices. Today, we'll share how structured workflow automation delivers real enterprise value,

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ensuring control, safety, and reliability across our development process.

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Before we dive into the deep technical details of our AI platform, let us give you some essential

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context about Flywire. Flywire is built to process the world's most complex payments

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across global industries like education, healthcare, travel, and business services.

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Today, we serve over 5,000 clients across more than 240 countries around the world.

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Because we process high-value international transactions,

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regulatory compliance, privacy, and security are not optional add-ons.

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They are core requirements of our business.

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We operate under strict compliance frameworks like PCI, DSS, and SOC2.

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This means that customer data, personal identification, and payment details must remain completely safe.

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We cannot simply take sensitive context and pass it to third-party services without strict governance and architectural boundaries.

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To give you an idea of our engineering organization, we have around 400 software engineers distributed globally.

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Across our teams, we maintain diverse technology stacks, including Java, Ruby, Go, Python, .NET, and PHP.

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Almost everything we build and run is deployed on Victoria, our internal platform as a service that operates on top of GitLab and AWS infrastructure.

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This brings us to Orbit, our own toil killer.

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Orbit is an internal platform that eliminates daily engineering.

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It's called only where we talk every day.

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It also gives the code that the other AI services and tools we use across Flywire can start

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workflows directly. For example, an engineer will be able to ask Claude in Slack use cases.

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Send prices can start workflows directly.

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Victoria, it starts...
